Terms of Service

1. Acceptance of Terms

By accessing and using the marnostiva.top website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") constitute a legally binding agreement between you and marnostiva.top S.A. ("Company", "we", "our", or "us").

If you do not agree to these Terms, please do not use our website or services. Your continued use of our services following any changes to these Terms will constitute your acceptance of such changes.

2. Description of Service

marnostiva.top provides social media analytics tools and services specifically designed for beauty brands and spa businesses. Our platform offers:

• Social media performance tracking and analytics
• Audience insights and demographic analysis
• Competitor monitoring and analysis
• Content planning and optimization tools
• Trend monitoring and reporting
• Brand monitoring and reputation management

3. User Obligations

3.1 Account Registration

To access our services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:

• Use the service for any unlawful or prohibited purpose
• Attempt to gain unauthorised access to our systems or networks
• Interfere with or disrupt the service or servers
• Upload or transmit viruses or malicious code
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Reverse engineer or attempt to extract source code

3.3 Data Accuracy

You are responsible for ensuring that any data you provide to us is accurate, legal, and obtained with appropriate consent. You must have the right to connect and analyse the social media accounts you link to our platform.

4. Intellectual Property

4.1 Our Rights

The marnostiva.top platform, including all software, designs, text, graphics, logos, and other content, is owned by marnostiva.top S.A. and is protected by copyright, trademark, and other intellectual property laws. All rights are reserved.

4.2 Your Rights

You retain ownership of any content you upload or provide to our platform. By using our services, you grant us a limited, non-exclusive licence to process and analyse your data to provide our services.

4.3 Third-Party Content

Our platform may display content from third-party social media platforms. Such content remains the property of its respective owners and is subject to their terms of service.

5. Payment Terms

5.1 Subscription Fees

Our services are provided on a subscription basis. Fees are charged in advance and are non-refundable except as required by law or as specified in these Terms.

5.2 Billing

You agree to pay all applicable fees for your selected subscription plan. Fees will be automatically charged to your chosen payment method on a recurring basis unless you cancel your subscription.

5.3 Price Changes

We reserve the right to modify our pricing at any time. We will provide at least 30 days' notice of any price increases for existing customers.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

7. Service Availability

While we strive to maintain high service availability, we do not guarantee that our services will be available at all times. We may experience downtime for maintenance, updates, or due to factors beyond our control. We are not liable for any losses resulting from service interruptions.

8. Limitation of Liability

To the maximum extent permitted by applicable law, marnostiva.top S.A. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorised access to or alteration of your data
• Any third-party conduct or content on the service
• Any interruption or cessation of service

Our total liability to you for all claims arising from or relating to these Terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or reliability of content
• Uninterrupted or error-free service

10. Indemnification

You agree to indemnify, defend, and hold harmless marnostiva.top S.A., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your breach of applicable laws or regulations

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account cancellation features in our platform. Upon termination, your access to our services will cease immediately.

11.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, if you breach these Terms or engage in conduct that we determine to be harmful to our services or other users.

11.3 Effect of Termination

Upon termination, your right to use our services will cease immediately. We may delete your account data in accordance with our data retention policies. Provisions that by their nature should survive termination will remain in effect.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Porto, Portugal, and you hereby consent to personal jurisdiction and venue therein.

12.1 European Union Rights

If you are a consumer residing in the European Union, you may have additional rights under applicable EU consumer protection laws, which these Terms do not seek to limit.

13. Dispute Resolution

We encourage you to contact us first if you have any concerns or disputes. Most issues can be resolved quickly through direct communication. For formal disputes, we prefer to resolve matters through binding arbitration in accordance with Portuguese arbitration law.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and marnostiva.top S.A. regarding the use of our services and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

We will respond to your enquiries as promptly as possible during our business hours (Monday to Friday, 9:00 to 18:00 Portuguese time).